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Account/Access Problems | Collabra News Server
Missing Off-Campus Study Materials | MS DOS Configuration
WebFace Assignment Submission System

Computer Lab Information

The GSCIT operates three PC laboratories for use by students for classes and study purposes.

Reporting Problems

For reporting of hardware or OS problems in GSCIT labs.

  Accounts and Passwords

IT Services Account information:

Register for a new account, Record your personal identification word (PIW), Change password, Forgotten password, Acceptable Use Policy, What are my Novell account and email details? Please note this is a link to an ITServices managed page, it is not under GSCIT control.

Authcate Password Problems/Subject Access Problems:

Password Problems | Unit Access Problems | MUGCA Access Problems

Password Problems

If you are a DE student having problems with your Authcate password (or any other Monash System password) you can ask us for a password reset by emailing your Authcate username, full name, ID Number and Date of Birth to cso-gscit@infotech.monash.edu.au

Internal students should go to their local IT Services office to have their password reset.

Following the reset, you will have seven days to change your password or your account will be locked again. To do this login to the Portal (my.monash.edu.au) and select the 'Change Password' link in the top link bar, or follow the change password link at the ITS managed account information page

Unit Page access problems:

If you are having problems accessing your GSCIT unit pages consider
this list
of possible reasons. If this doesn't solve your problem please email your Authcate username, full name, ID Number, Date of Birth and details of the problem (including unit codes)  to cso-gscit@infotech.monash.edu.au and we will investigate the matter. 

How to...

ITServices Information Guides (Monash IT Services link)
Information about using Monash University IT Services (accounts, passwords, printing, email, remote access, ....)

News Server Configuration:

These details take you through the process of configuring common news reader software, as an alternative, if you do not wish to do this and such a setup is not a subject requirement, you can do all of your news reading via the MyMonash Portal 

Configure Outlook Express to use the Collabra News Server
Subscribe to Collabra News groups using Outlook Express

Configure Netscape Messenger to use the Collabra News Server
Subscribe to Collabra News groups using Netscape Messenger

WebFace Assignment Submission System:

Configure your WebFace Assignment Submission Account
Submit an assignment via WebFace using Email
Submit an assignment via WebFace using FTP

WebFace Frequently Asked Questions

MS DOS Environment configuration

How to set up your MS DOS environment - PATH and CLASSPATH

Missing Off-Campus Study Material

From the CeLTS website (http://www.CeLTS.monash.edu.au/html/learning_materials_distributio.html):

"If you do not receive ALL the materials as indicated by the list included with the materials (orange page) OR you are unhappy with some aspect of the materials you should contact the Despatch section of CeLTS by using the Interactive Voice Response System (IVR)."

 


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